Cadillac Fairview's Commitment to Accessibility

Our Commitment

Escalator Service Interruption:

Please note that the escalator from level 1 to level 2, by Richtree, is out of service. Service technicians are working to ensure the elevator is back in service. We apologize for the inconvenience this may have caused.

CF Toronto Eaton Centre is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness and equality of opportunity.

  • Accessibility features available for use while visiting CF Toronto Eaton Centre include: Elevators

  • Escalators

  • Barrier Free Washrooms

  • Complimentary wheelchair loans

  • Barrier-free public washrooms

  • Barrier Free Parking at all parking structures



As part of its continuing commitment to meeting the accessibility needs of its customers and staff with disabilities, The Cadillac Fairview Corporation Ltd. presents its Multi-Year Accessibility Plan, which addresses compliance requirements from 2012-2021.

The Plan addresses activities and deliverables specified in the Information and Communication, Employment and Design of Public Spaces Accessibility Standards and Regulations and outlines an action plan for meeting these regulations.

This document is available to the public and in alternate format and accessible communication supports upon request.