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Visitor Information

Plan your visit to CF Polo Park.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours

Monday

10:00 AM-09:00 PM

Tuesday

10:00 AM-09:00 PM

Wednesday

10:00 AM-09:00 PM

Thursday

10:00 AM-09:00 PM

Friday

10:00 AM-09:00 PM

Saturday

10:00 AM-07:00 PM

Sunday

11:00 AM-06:00 PM

Note

Individual retailer hours may vary at this time. Please contact the individual retailers directly for their hours of operation before planning your visit.

Location and Phone Number

CF Polo Park 233-1485 Portage Avenue Winnipeg, MB R3G 0W4 (204) 784-2501

Guest Services

Polo Park offers a wide range of customer-focused services to ensure a great shopping experience. You can visit our Guest Services Centre located on the Main Level between Centre Court and Starbucks, or call us at (204) 784-2501.

CF SHOP! Text

CF Polo Park is committed to ensuring you have an enjoyable shopping experience. Text us at (204) 814-3200 for directions, shopping centre    information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. 

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

Food & Drink

Food & Drink is an online directory of food retailers at CF shopping centres that offer takeout, delivery, and special offers which can be accessed online (https://shops.cadillacfairview.com/property/cf-polo-park/food).

Public WIFI

CF Polo Park now offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI.

First Aid

First Aid and CPR trained personnel always available during mall hours.

Coat & New Purchase Check

Bags weighing you down? Check your coat and new purchases at Guest Services. Only $1 per item (cash only) with no time limit, although items must be picked up a minimum of 15 minutes before close. *Guest Services is not able to take luggage, purses, backpacks, or computer/laptop bags for security and safety reasons.

Electric Scooters/Wheelchairs

Two complimentary Electric Scooters are now available at Guest Services. Use is offered on a first come - first served basis. A credit card imprint deposit is required.

We are excited to be partnering with Scootaround, a Winnipeg-based company, to provide the WHILL Model Ci for guest use. This innovative mobility device is unlike any other powerchair out there! It allows guests to navigate stores with ease thanks to its tight turning radius. Experience the difference of the Model Ci today at Polo Park. 

Accessibility

We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy

In-Mall Paging

Paging is available in emergency situations.

Lost & Found

Whether you have lost an item or found one, simply visit our Guest Services Centre and one of our Guest Services Representatives will be happy to assist you.

By Car

CF Polo Park is conveniently located on Portage Avenue, between St. James Street, Empress Street, and Maroons Road. The Centre is a short eight minute drive west of downtown Winnipeg on Portage Avenue, and a ten minute drive from the Winnipeg James Armstrong Richardson International Airport.

By Winnipeg Transit

CF Polo Park is well serviced by Winnipeg Transit via our South Transit Terminal and West Access. Route 11 - Portage Kildonan Route 12 - William Route 20 - Watt Academy Route 21 - Portage Express Route 22 - Assiniboia Express Route 24 - Ness Express (Route 25 - Ness Super Express) Route 66 - Grant (Route 67 - Charleswood Express) Route 74 - Kenaston Route 77 - Crosstown North Route 78 - Waverley Route 79 - Westdale via Kenaston Route 95 - Tuxedo Riverview

Parking

There is ample free parking surrounding the shopping centre on two levels, including parking for guests with special needs.

Electric Vehicle Charging Stations

Need to power up? Now you can charge your vehicle while you shop. CF Polo Park is equipped with one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers located outside of Entrance 4 in the South East Lot. Tesla chargers are located off Empress St. to the north of Earls.

Taxi

Need a taxi? Taxi's are available at the south entrance outside Sport Chek. 

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