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Visitor Information

Plan your visit to CF Fairview Pointe Claire.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours

Monday

10:00 AM-06:00 PM

Tuesday

10:00 AM-06:00 PM

Wednesday

10:00 AM-09:00 PM

Thursday

10:00 AM-09:00 PM

Friday

10:00 AM-09:00 PM

Saturday

09:00 AM-05:00 PM

Sunday

10:00 AM-05:00 PM

  • National Patriots' Day - May 23rd: 10 AM - 6 PM

  • Quebec National Holiday - June 24th : CLOSED

  • Canada Day - July 1st: CLOSED

  • Labor Day - September 5th: CLOSED

Note

Individual retailer hours may vary at this time, please contact individual retailers directly for their hours of operation before planning your visit.

Location and Phone Number

CF Fairview Pointe Claire 6801 Trans Canada Highway Pointe-Claire, QC H9R 5J2 (514) 695-1610

Shop Safely

We are open and we can’t wait to see you here, safely!

Our customers, employees and clients are our first priority and knowing that health and safety is top of mind for everyone, we’ve enhanced safety measures. Since the beginning of the pandemic we have implemented physical distancing guidance, including traffic flow management, use of PPE and increased cleaning of high touch point surfaces. Furthermore, we strongly encourage consumers to shop individually or with members of the same household to help fight the spread of COVID-19. 

For a full list of the precautions we are taking as a company, please visit our website http://www.cadillacfairview.com/

Mandatory Use of Face Masks and Coverings

The Province of Quebec has created a policy which requires wearing a mask or face covering in indoor public spaces, including shopping malls effective July 18, 2020. This means that, with some exceptions, all customers or visitors entering CF Fairview Pointe Claire are required to wear a mask or face covering while inside the shopping centre. A mask or face covering is an additional measure we can take to reduce the spread of COVID-19 and keep each other safe.

For more information, please visit: https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/wearing-a-face-covering-in-public-settings-in-the-context-of-the-covid-19-pandemic/

Shopping Centre Guidelines

  • Cadillac Fairview has a zero-tolerance policy for harrasment and discrimination in any form.

  • Pets are not permitted, with the exception of service animals.

  • Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

  • All guests must be fully dressed and shoes must be worn at all times.

  • No smoking, vaping or any illegal drug use on the premises.

Guest Services

The serviCentre is located on the 1st level near The Bay. The closest entrance to the serviCentre is located at entrance #3, close to lamppost #10. Our Customer Service Representatives are there to make your shopping experience at Fairview Pointe Claire pleasurable by offering you a variety of services.

If you have any questions about our services, please contact our serviCentre at (514) 695-1610.

CF SHOP! Text

CF Fairview Pointe Claire is committed to ensuring that all our guests enjoy a memorable shopping experience.  To chat, text us at (438) 896-2202 for directions, shopping centre information, fashion tips, or even gift advice.  Our Guest Services representatives are ready to help you in real-time during our hours of operation.  Find everything that you need, right at your fingertips.

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

Food & Drink

Food & Drink is an online directory of food retailers at CF shopping centres that offer takeout, delivery, and special offers which can be accessed online (https://shops.cadillacfairview.com/property/cf-fairview-pointe-claire/food).

Public WIFI

Surf the web safely and freely during your next visit by connecting to our WIFI service CF Public WIFI.

Nursing Room

The nursing room is located on the 2nd level near the security office. This room is spacious and comfortable and ideal to take a small break with your baby.

Stroller Rental

A stroller rental service is available at $3 per stroller.  For each stroller rented, $1 is given to the Children's Wish Foundation. This service is offered on a first come, first served basis. No reservation. For security reasons, only kids measuring less than 106 cm (41.73 in.) can rent a stroller. You are required to leave a $20 deposit or your keys which will be returned to you upon return of the stroller. 

Wheelchairs & Walkers

This service is offered free of charge at our serviCentre. It is offered on a first come, first served basis. No reservations. we require you to leave a $20 cash deposit or your keys which will be returned to you upon return of the wheelchair or walker.

Accessibility

We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy

Shopping Carts

Rental fee of $2 per shopping cart.  You are required to leave a $20 cash deposit or your keys which will be returned to you upon return of the shopping cart.  This service is offered on a first come, first served basis. No reservations.

Coat Check

For only $2 leave us your coat, boots and umbrellas at our coat check facility.

Phone Chargers

IN LIGHT OF THE CURRENT SITUATION, THIS SERVICE IS NOT PRESENTLY OFFERED

Battery running out of power and you're still not done shopping?  Our new charging station brings a whole new meaning to power shopping! It is now possible to charge your cell phone or tablet while shopping.  You can charge your devices, free of charge at our charging station located next to the elevators in centre court. This service is offered on a first come, first serve basis. 

Gift Bags

Different sizes of gift bags for every taste are offered at $3.

By Car

Located in the city of Pointe-Claire at the intersection of Trans-Canada Highway and Saint-Jean Boulevard.

By Subway/Bus

Fairview Pointe Claire is accesible from the Côte-Vertu Metro Station by taking the 470 Express Pierrefonds West Bus.

Parking

Fairview Pointe Claire has a large free parking lot, providing safety and easy access for some 5,500 automobiles, in close proximity to the main doors. Fairview Pointe Claire also provides handicap parking near the main entrances. All entrances are fitted with an automatic door for wheelchairs.

Electric Vehicle Charging Station

Need to power up? Now you can charge your vehicle while you shop. CF Fairview Pointe Claire is equipped with one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Electric vehicle charging stations are located in front of entrance #2.

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