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Visitor Information

Plan your visit to CF Chinook Centre.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-06:00 PM

Location and Phone Number

CF Chinook Centre 6455 Macleod Trail SW Calgary, AB T2H 0K8 (403) 259-2022

Shopping Centre Holiday Hours

Christmas Eve | Saturday December 24th, 2022 | 10:00 AM - 5:00 PM 

Christmas Day | Sunday December 25th, 2022 | CLOSED

Boxing Day | Monday December 26th, 2022 | 8:00 AM - 9:00 PM

New Year’s Eve | Saturday December 31st, 2022 | 10:00 AM - 5:00 PM

New Year’s Day | Sunday January 1st, 2023 | 10:00 AM - 6:00 PM

Click here to discover all of the unique and fun experiences happening at CF this holiday season 🎄

Shopping Centre Guidelines

  • Cadillac Fairview has a zero-tolerance policy for harrasment and discrimination in any form.

  • Pets are not permitted, with the exception of service animals.

  • Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

  • All guests must be fully dressed and shoes must be worn at all times.

  • No smoking, vaping or any illegal drug use on the premises.

Guest Services

Looking for a store? Wondering where the washrooms are? Look for Guest Services, located north of the Dining Hall on the upper level. Guest Services are happy to help with any questions you may have and are a great source of knowledge on current store promotions, centre events, upcoming store openings, and exploring the City of Calgary. Professional, polite, friendly, and courteous, the team strives to provide a wonderful guest experience.


CF Chinook Centre is committed to ensuring you have an enjoyable shopping experience. Text us at (403) 910-9022 for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. 

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

Food & Drink

Food & Drink is an online directory of food retailers at CF shopping centres that offer takeout, delivery, and special offers which can be accessed online (https://shops.cadillacfairview.com/property/cf-chinook-centre/food).

Public WIFI

CF Chinook Centre now offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI.


In an effort to ensure all guests have an opportunity to enjoy their shopping experience, free wheelchair loans* guarantee hassle-free access to all your favourite stores and services. In order to loan a wheelchair you will need to provide one of the following pieces of identification: Passport, Driver's License or Permanent Resident card. For more information contact Guest Services at (403) 259-2022 option 2.

*Subject to availability


We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy


Please bring your child’s stroller as CF Chinook Centre does not offer stroller rentals.

Pet Policy

Pets are not allowed at the property, with the exception of service animals. Further information on this policy, including verification of a service animal’s status, can be reviewed on our corporate website here. Click on the the Accessibility Policy located at the bottom of the page.

Lost & Found

If at any time during a visit to CF Chinook Centre you discover you have lost/misplaced an article, or have been separated from a member of your party, visit Guest Services immediately. Found items are transferred to the 24-hour security desk. To inquire about an item, contact CF Chinook Centre 24-hour security dispatch at (403) 212-8805.

Sensory Backpacks

Launching September 1st, 2022 - CF Chinook Centre is pleased to partner with Variety – the Children's Charity, to loan Sensory Backpacks through Guest Services, and help make family visits to CF Chinook Centre more enjoyable and positive.

By Car

Conveniently located at the intersection of Macleod Trail and Glenmore Trail, right in the heart of Calgary, it is easily accessible by car or public transportation. Only 15 minutes from downtown Calgary.

By Mayfair Taxi

For your convenience, Mayfair Taxi has three designated pick-up points at CF Chinook Centre:

  • Main Entrance

  • Between Chapters and Scotiabank Cineplex Theatres

  • P3 West Parkade entrance to Food Court

By Calgary Transit

Chinook CTrain Station and various Bus routes.

Electric Vehicle Charging Station

Need to power up? Now you can charge your vehicle while you shop. CF Chinook Centre has partnered with Flo EV Charging Stations. You are able to charge your car for $1.25 per hour*. All 6 Flo Chargers located in the North Parkade, Level 1 near the Macloed Trail entrance. 

*Subject to availability


Need a taxi? Access Mayfair Taxi through their complimentary phone located at the entrance by the theatres.

[LiVE By CF] - LiVE Directions


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