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Visitor Information

Plan your visit to CF Carrefour Laval.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours

Monday

10:00 AM-06:00 PM

Tuesday

10:00 AM-06:00 PM

Wednesday

10:00 AM-09:00 PM

Thursday

10:00 AM-09:00 PM

Friday

11:00 AM-07:00 PM

Saturday

10:00 AM-05:00 PM

Sunday

10:00 AM-05:00 PM

Shopping Center Holiday Hours

Christmas Eve (Friday): 10:00 AM - 05:00 PM

Christmas (Saturday): Closed

Boxing Day (Sunday): 01:00 PM - 05:00 PM

New Year's Eve (Friday): 10:00 AM - 05:00 PM

New Year's Day (Saturday): Closed

Location and Phone Number

CF Carrefour Laval 3035 Boulevard le Carrefour Laval, QC H7T 1C8 (450) 687-1360

Shop Safely

We are open and we can’t wait to see you here, safely!

Our customers, employees and clients are our first priority and knowing that health and safety is top of mind for everyone, we’ve enhanced safety measures. Since the beginning of the pandemic we have implemented physical distancing guidance, including traffic flow management, use of PPE and increased cleaning of high touch point surfaces. Furthermore, we strongly encourage consumers to shop individually or with members of the same household to help fight the spread of COVID-19. 

For a full list of the precautions we are taking as a company, please visit our website http://www.cadillacfairview.com/.

Mandatory Use of Face Masks and Coverings

The Province of Quebec has created a policy which requires wearing a mask or face covering in indoor public spaces, including shopping malls effective July 18, 2020. This means that, with some exceptions, all customers or visitors entering CF Carrefour Laval are required to wear a mask or face covering while inside the shopping centre. A mask or face covering is an additional measure we can take to reduce the spread of COVID-19 and keep each other safe.

For more information, please visit: https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/wearing-a-face-covering-in-public-settings-in-the-context-of-the-covid-19-pandemic/

Shopping Centre Guidelines

  • Cadillac Fairview has a zero-tolerance policy for harrasment and discrimination in any form.

  • Pets are not permitted, with the exception of service animals.

  • Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

  • All guests must be fully dressed and shoes must be worn at all times.

  • No smoking, vaping or any illegal drug use on the premises.

Guest Services

The serviCentre is located at entrance #5. Our Customer Service Representatives are there to make your shopping experience at Carrefour Laval pleasurable by offering you a variety of services.

If you have any questions about our services, please contact our serviCentre at (450) 687-1360. The Information Kiosk is located by entrance #2 near the Centre Court. Our team will assist you in whatever way they can!

CF SHOP! Text

CF Carrefour Laval is committed to ensuring that all our guests enjoy a memorable shopping experience. To chat, text us at (450) 897-0933 for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. Find everything that you need, right at your fingertips.

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

CF Eats

CF Eats is an online directory of restaurants and food retailers at a CF shopping centre that offer takeout, delivery, and special offers, which can be accessed via CF Eats, Cadillac Fairview Shopping Centres, and the LiVE by CF App.

Public WIFI

Surf the web safely and freely during your next visit by connecting to our WIFI service CF Public WIFI.

Nursery Rooms

Our nursery rooms are located near the security desk (entrance 3).

Stroller Rental

IN LIGHT OF THE CURRENT SITUATION, THIS SERVICE IS NOT PRESENTLY OFFERED

Strollers can be loaned for $3 each. $1 per stroller will be donated to the Children's Wish Foundation. Please be advised that the required $20 cash deposit or keys are returned when the equipment is returned. This service is offered on a first come, first served basis. Please note that the maximum height for stroller usage is 91 cm. The child must be present at the time of rental.

Wheelchairs

IN LIGHT OF THE CURRENT SITUATION, PLEASE CONTACT GUEST SERVICES TO ARRANGE FOR WHEELCHAIR RENTAL PRIOR TO YOUR VISIT

This service is free. You are required to leave us a $20 cash deposit or keys which will be returned to you upon return of equipment. This service is offered on a first come, first served basis.

Accessibility

We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy

Shopping Carts

IN LIGHT OF THE CURRENT SITUATION, THIS SERVICE IS NOT PRESENTLY OFFERED

If you're making several purchases or have large parcels to carry, rent a shopping cart for $2. Please be advised that a $20 cash deposit or keys are required but returned when the equipment is returned. This service is offered on a first come, first served basis.

Coat Check

IN LIGHT OF THE CURRENT SITUATION, THIS SERVICE IS NOT PRESENTLY OFFERED

For only $2 leave your coat at our coat check facility.

Copy & Fax

IN LIGHT OF THE CURRENT SITUATION, THIS SERVICE IS NOT PRESENTLY OFFERED

Copy and fax services are available at the serviCentre ($).

Gift Bags

Gift bags are available at the serviCentre.

PA System for Emergencies/Lost & Found

Mall paging is available at the serviCentre.

Drop off a found item or pick up a lost item at the serviCentre.

By Car

Located in the city of Laval at the intersection Highway 15 (Autoroute Des Laurentides) and Boulevard Le Carrefour.

FROM THE NORTH

Highway 15 (Autoroute Des Laurentides), exit 10 then proceed onto service road, enter directly into the parking lot.

FROM THE EAST

Boul. St-Martin, right on Le Corbusier, left on Boulevard Le Carrefour.

  1. Boul. St-Martin, right on boul. Daniel-Johnson.

  2. Autoroute Laval (440), Boulevard Chomedey South left on Jean-Beraud.

FROM THE SOUTH

Highway 15 (Autoroute Des Laurentides), exit 10, follow directions to Boulevard Le Carrefour.

FROM THE WEST

  1. Boul. St. Martin left on Le Corbusier, left on Boulevard Le Carrefour.

  2. Boul. St. Martin left on boul. Daniel-Johnson.

  3. Autoroute Laval (440), boul. Chomedey South left on Jean-Beraud.

  4. Autoroute Laval (440), Highway 15 South, stay on service road and enter directly into the parking lot.

From the Montmorency Metro Station

Take bus route 39 towards Terminus Le Carrefour. Get off at bus stop Terminus Le Carrefour.

Parking

Carrefour Laval has a large free parking lot, providing safety and easy access for some 7,100 automobiles, in close proximity to the main doors. Carrefour Laval also provides handicap parking near the main entrances. All entrances are fitted with an automatic door for wheelchairs.

Electric Vehicle Charging Station

Need to power up? Now you can charge your vehicle while you shop. CF Carrefour Laval is equipped with twenty Tesla superchargers, one level 3 DC Flo fast chargers (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Electric vehicle charging stations are located near the Simons store and entrance 2.

Visiting Laval

Whether you are a first time visitor to Laval or a long time local, we hope the links below will help you find what you're looking for!

Sky Venture

It's an opportunity to experience the sensation of free-fall. Imagine a 14-foot cylindrical diameter vertical tube that is 45 feet tall in which the airstream is passing at a speed of 175 km per hour.

Cosmodôme

The Cosmodôme is Canada’s only world-class museum devoted entirely to astronautics and space exploration.

Cinéma Cineplex Laval

Modern multiplex cinema chain screening the latest Hollywood films, plus new independent releases.

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