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Visitor Information

Plan your visit to CF Sherway Gardens.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-06:00 PM

Property Hours

Family Day (Monday, February 20th): CLOSED

Good Friday (Friday, April 7th): CLOSED

Easter Sunday (Sunday, April 9th): CLOSED

Victoria Day (Monday, May 22nd): CLOSED

Canada Day (Saturday, July 1st): CLOSED


Individual retailer hours may vary at this time, please contact individual retailers directly for their hours of operation before planning your visit.

Location and Phone Number

CF Sherway Gardens 25 The West Mall Etobicoke, ON M9C 1B8 (416) 621-1070

Guest Services

The Guest Services desk is located at Door 7. Our team will assist you in whatever way they can!


CF Sherway Gardens is committed to ensuring you have an enjoyable shopping experience. To chat, text us at (416) 639-9983 or click here for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation.

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

Food & Drink

Food & Drink is an online directory of food retailers at CF shopping centres that offer takeout, delivery, and special offers which can be accessed online (https://shops.cadillacfairview.com/property/cf-sherway-gardens/food).

Public WIFI

CF Sherway Gardens offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI. You can connect with your Facebook, Twitter, or email address. Your session will not be timed and no information will be posted to your social channels.

First Aid/Security

Your safety is important to us. To connect with Security for any first aid assistance or emergency matter please contact (416) 621-1140.


Washrooms are located near Door 3, between Aldo and Honey towards the Management Office, and in the Gourmet Fare Washroom area (located in the North Expansion). Family and Disability Assist Washrooms are located at all washroom locations.

Parenting Rooms

Parenting Room is located at the Door 3 washroom. The Mothers' Lounge is located between Aldo and Honey, and in the Gourmet Fare Washroom areas. They provide a clean, comfortable and private area to feed and change your child. Microwaves are available at both locations.


Wheelchairs are available from the Security Office located at Door 3 and Guest Services near Door 7.


We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy


Strollers are located at Entrance 1, 4 and 7.

Pet Policy

Pets are not allowed at the property, with the exception of service animals. For further information on this policy, including verification of a service animal’s status, review the CF Sherway Gardens Accessible Customer Service Policy, please click here.

In-Store Services

Canada Post is located inside Shoppers Drug Mart at Entrance 7. Currency Exchange is located inside Scotiabank. 

Lost & Found

If you are trying to locate a lost item, please contact our Security at (416) 621-1140.

By Car

CF Sherway Gardens is located on the southwest corner of The Queensway and The West Mall.

From Pearson Airport: Take Hwy 427 South and exit at Sherway Gardens Drive.

From Downtown Toronto: Take the Gardiner Expressway West to exit 139 for ON-427/ Browns Line toward Airport/ON 401/Sherway Gardens Road. Turn left at Sherway Gardens Road.

From Oakville/Burlington: Take the QEW/ON-403 E to exit 138 Evans Avenue/The West Mall. Turn right onto Evans Avenue, left onto Sherway Gate and right onto Sherway Gardens Road.


CF Sherway Gardens is accessible by the Shorncliffe #123, Queensway #80 & Evans #15 routes. For more information, click here to access the TTC website or call (416) 393-4636.

By Mississauga Transit

The mall can be accessed by the CF Sherway Gardens #4 route. For more information, call (905) 615-4636.

By GO Train

Travel to the Long Branch GO Station to access the TTC 123 Shorncliffe bus to CF Sherway Gardens.


CF Sherway Gardens has opened three new parking decks, creating over 2700 new parking spaces. The Hudson's Bay parking deck is located just off the Queensway on the North West side of the property. The East side parking deck is located off Hwy 427 adjacent to Saks Fifth Avenue and the South deck is located off the West Mall and Evans Avenue beside Nordstrom.

Please be advised there will be limited vehicle access to the Upper South Doors at Hudson's Bay between July 18th and July 23rd, due to maintenance work at CF Sherway Gardens.

Please see map of parking availability here.

Valet Services

CF Sherway Gardens is bringing back its enhanced valet experience for customers with enhanced safety and cleaning measures introduced. Customers will be able to focus on their shopping needs without the worry of finding a parking spot.

Hours of operation:

  • Monday-Saturday: 11:00AM-7:00PM

  • Sunday: 11:00AM-5:00PM

Cost for Valet Parking is $20.00

Rediscover spending-less-time-on-parking-and-more-time-on-shopping with CF Valet. Located at Entrance 3, Under the Canopy. Meet you there!

Electric Vehicle Charging Station

Need to power up? Now you can charge your vehicle while you shop. CF Sherway Gardens is equipped with twenty Tesla Superchargers, one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Tesla Superchargers are located in the parking lot adjacent to the Queensway. Flo charging stations are located on the ground floor parking deck near Cactus Club.

Bus Stop Location

The bus stops are located on the Ring Road on the south side of the shopping centre, nearest Door #7.


Wheeltrans stops are found at both Door 4 and Door 7 where automated doors are located.

Bicycle Stations

Our bicycle station is located at the P2 (ground) level of the Hudson's Bay parkade, located beside Door 1 at the corner of The Queensway and The West Mall. Bicycle racks are located at Doors 5 and 7. For a map showing all locations please click here.

Taxis and Ride Sharing Services

Taxi Direct-Line phones are located at Doors 4, 5 and 7. Ride sharing pick up locations are accessible at entrances 3, 4, 5 and 7.

Battery Boost

If you return to your car and discover you need a battery boost, please call Security at (416) 621-1140.

Car Wash/Car Detailing

Experience the convenience of having the experts at KA Car Care clean your car while you shop. A full service hand car wash is available in the Nordstrom Parkade, Level P1. Visit www.kacarcare.com or call (416) 622-0262 for more information. 

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