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Visitor Information

Plan your visit to CF Sherway Gardens.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours

Monday

11:00 AM-07:00 PM

Tuesday

11:00 AM-07:00 PM

Wednesday

11:00 AM-07:00 PM

Thursday

11:00 AM-07:00 PM

Friday

11:00 AM-07:00 PM

Saturday

11:00 AM-07:00 PM

Sunday

11:00 AM-06:00 PM

Location and Phone Number

CF Sherway Gardens 25 The West Mall Etobicoke, ON M9C 1B8 (416) 621-1070

Mandatory Use of Face Masks/Coverings

The City of Toronto has created a by law which requires wearing a mask or face covering in indoor public spaces, including shopping malls effective July 7, 2020. This means that, with some exceptions, all customers or visitors entering CF Sherway Gardens are required to wear a mask or face covering while inside the shopping centre. A mask or face covering is an additional measure we can take to reduce the spread of COVID-19 and keep each other safe. For more information, please visit COVID-19.

Guest Services

The Guest Services desk is located at Door 7. Our team will assist you in whatever way they can!

CF SHOP! Text

CF Sherway Gardens is committed to ensuring you have an enjoyable shopping experience. To chat, text us at (416) 639-9983 or click here for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation.

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

CF Eats

CF Eats is an online directory of restaurants and food retailers at a CF shopping centre that offer takeout, delivery, and special offers, which can be accessed via CF Eats, Cadillac Fairview Shopping Centres, and the LiVE by CF App.

Public WIFI

CF Sherway Gardens offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI. You can connect with your Facebook, Twitter, or email address. Your session will not be timed and no information will be posted to your social channels.

First Aid/Security

Your safety is important to us. To connect with Security for any first aid assistance or emergency matter please contact (416) 621-1140.

Washrooms

Washrooms are located near Door 3, between Aldo and Honey towards the Management Office, and in the Gourmet Fare Washroom area (located in the North Expansion). Family and Disability Assist Washrooms are located at all washroom locations.

Parenting Rooms

Parenting Room is located at the Door 3 washroom. The Mothers' Lounge is located between Aldo and Honey, and in the Gourmet Fare Washroom areas. They provide a clean, comfortable and private area to feed and change your child. Microwaves are available at both locations.

Wheelchairs

Wheelchairs are available from the Security Office located at Door 3 and Guest Services near Door 7.

Accessibility

We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy

Strollers

Strollers are located at Entrance 1, 4 and 7. To align with COVID-19 protocols, we have suspended our stroller services until further notice.

Service Animals

For further information on this policy, including verification of a service animal’s status, review the CF Sherway Gardens Accessible Customer Service Policy, please click here.

In-Store Services

Canada Post is located inside Shoppers Drug Mart at Entrance 7. Currency Exchange is located inside Scotiabank. 

Lost & Found

If you are trying to locate a lost item, please contact our Security at (416) 621-1140.

By Car

CF Sherway Gardens is located on the southwest corner of The Queensway and The West Mall.

From Pearson Airport: Take Hwy 427 South and exit at Sherway Gardens Drive.

From Downtown Toronto: Take the Gardiner Expressway West to exit 139 for ON-427/ Browns Line toward Airport/ON 401/Sherway Gardens Road. Turn left at Sherway Gardens Road.

From Oakville/Burlington: Take the QEW/ON-403 E to exit 138 Evans Avenue/The West Mall. Turn right onto Evans Avenue, left onto Sherway Gate and right onto Sherway Gardens Road.

By TTC

CF Sherway Gardens is accessible by the Shorncliffe #123, Queensway #80 & Evans #15 routes. For more information, click here to access the TTC website or call (416) 393-4636.

By Mississauga Transit

The mall can be accessed by the CF Sherway Gardens #4 route. For more information, call (905) 615-4636.

By GO Train

Travel to the Long Branch GO Station to access the TTC 123 Shorncliffe bus to CF Sherway Gardens.

Parking

CF Sherway Gardens has opened three new parking decks, creating over 2700 new parking spaces. The Hudson's Bay parking deck is located just off the Queensway on the North West side of the property. The East side parking deck is located off Hwy 427 adjacent to Saks Fifth Avenue and the South deck is located off the West Mall and Evans Avenue beside Nordstrom.

Please see map of parking availability here.

Valet Services

We have 2 Valet Parking locations: Door 3 located on the north side of the centre beside JOEY Sherway and at Saks Fifth Avenue located on the south east side of the shopping centre near Door 5.

Cost for Valet Parking is $10.00. Simply drop your car off in one of these locations and Valet by Gatsby will take care of the rest, giving you more time for shopping!

To align with COVID-19 protocols, we have suspended our valet services until further notice.

Electric Vehicle Charging Station

Need to power up? Now you can charge your vehicle while you shop. CF Sherway Gardens is equipped with twenty Tesla Superchargers, one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Tesla Superchargers are located in the parking lot adjacent to the Queensway. Flo charging stations are located on the ground floor parking deck near Cactus Club.

Bus Stop Location

The bus stops are located on the Ring Road on the south side of the shopping centre, nearest Door #7.

Wheeltrans

Wheeltrans stops are found at both Door 4 and Door 7 where automated doors are located.

Bicycle Stations

Our bicycle station is located at the P2 (ground) level of the Hudson's Bay parkade, located beside Door 1 at the corner of The Queensway and The West Mall. Bicycle racks are located at Doors 5 and 7. For a map showing all locations please click here.

Taxis and Ride Sharing Services

Taxi Direct-Line phones are located at Doors 4, 5 and 7. Ride sharing pick up locations are accessible at entrances 3, 4, 5 and 7.

Battery Boost

If you return to your car and discover you need a battery boost, please call Security at (416) 621-1140.

Car Wash/Car Detailing

Experience the convenience of having the experts at KA Car Care clean your car while you shop. A full service hand car wash is available in the Nordstrom Parkade, Level P1. Visit www.kacarcare.com or call (416) 622-0262 for more information. 

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