CF Chinook Centre 6455 Macleod Trail SW Calgary, AB T2H 0K8 (403) 259-2022

Christmas Eve | December 24th | Tuesday | 10:00 AM - 5:00 PM

Christmas Day | December 25th | Wednesday | CLOSED

Boxing Day | December 26th | Thursday | 8:00 AM - 9:00 PM

New Year's Eve | December 31st | Tuesday | 10:00 AM - 5:00 PM

New Year's Day | January 1st, 2025 | Wednesday | 10:00 AM - 6:00 PM

• Cadillac Fairview has a zero-tolerance policy for harrasment and discrimination in any form.

• Pets are not permitted, with the exception of service animals.

• Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

• All guests must be fully dressed and shoes must be worn at all times.

• No smoking, vaping or any illegal drug use on the premises.

Looking for a store? Wondering where the washrooms are? Look for Guest Services, located north of the Dining Hall on the upper level. Guest Services are happy to help with any questions you may have and are a great source of knowledge on current store promotions, centre events, upcoming store openings, and exploring the City of Calgary. Professional, polite, friendly, and courteous, the team strives to provide a wonderful guest experience.

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Food & Drink is an online directory of food retailers at CF shopping centres that offer takeout, delivery, reservations, and special offers which can be accessed online (https://shops.cadillacfairview.com/property/cf-chinook-centre/food).

CF Chinook Centre now offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI.

At CF Chinook Centre we provide charging areas for guests to use their charging cables to plug in.  The tall tables on the south side of the Dining Hall offer both regular plug-ins and USB slots.  A second charging area is located in the eating area outside of Marble Slab.

In an effort to ensure all guests have an opportunity to enjoy their shopping experience, free wheelchair loans* guarantee hassle-free access to all your favourite stores and services. In order to loan a wheelchair you will need to provide one of the following pieces of identification: Passport, Driver's License or Permanent Resident card and a $40 cash deposit**. For more information contact Guest Services at (403) 259-2022 option 2.

*Subject to availability. **Returned upon wheelchair return to Guest Services.

We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy

Please bring your child’s stroller as CF Chinook Centre does not offer stroller rentals.

Pets are not allowed at the property, with the exception of service animals. Further information on this policy, including verification of a service animal’s status, can be reviewed on our corporate website here. Click on the the Accessibility Policy located at the bottom of the page.

If at any time during a visit to CF Chinook Centre you discover you have lost or misplaced an article, guests are recommended to check with the retail locations you think you may have lost your item at or with CF Chinook Centre Security located on the basement level next to the Administration Office. To inquire about an item, contact CF Chinook Centre 24-hour security dispatch at (403) 212-8805.

If you have been separated from a member of your party, visit Guest Services immediately.

Conveniently located at the intersection of Macleod Trail and Glenmore Trail, right in the heart of Calgary, it is easily accessible by car or public transportation. Only 15 minutes from downtown Calgary.

For your convenience, Checker Cabs has three designated pick-up and drop-off points at CF Chinook Centre:

• Main Entrance

• Between Chapters and Scotiabank Cineplex Theatres

• P3 West Parkade entrance to Dining Hall

Chinook CTrain Station and various bus routes. To plan your trip visit the Calgary Transit website.

With 5,500 FREE spaces, there's always plenty of parking at CF Chinook Centre. Designated spots have been reserved for expectant mothers or brand-new parents.

CF Chinook Centre features three (3) parkades in addition to surface-level parking. The parkades may be found on the South, West, and North ends of the shopping centre. The North parkade is Calgary's largest heated underground parkade and may be accessed from Macleod Trail or by using the connecting tunnel from the West parkade.

Height Restrictions for West Parkade P1, P2, & P3 | Maximum Height 6'2"

Oversized vehicles may park on West Parkade P4, the surface parking lots, or the North Parkade (Maximum height 7'6").

Need to power up? Now you can charge your vehicle while you shop. CF Chinook Centre has partnered with Flo EV Charging Stations. You are able to charge your car for $1.25 per hour*. All 6 Flo Chargers located in the North Parkade, Level 1 near the Macloed Trail entrance. 

• Flo EV Chargers Compatibility: 

  https://www.flo.com/en-CA/resources/business/compatibility/

• Flo EV Chargers Customer Support & Inquiries: 

  https://www.flo.com/en-CA/contact/ 

*Subject to availability

Need a taxi? Access Checker Cab by calling 403-299-9999 or through their website.

CF Chinook Centre has bike racks available for guests with personal locks. These amenities are to be used at the guest's own discretion and risk. Bike racks are available at the following locations:

• Entrance 4 | Located south of the main entrance.

• Entrance 1 | Between Chapters and Scotiabank Cineplex.

• Behind Scotiabank Cineplex on the West side.

• Hudson's Bay 2nd level entrance | West side, North of the entrance.

• Entrance 9 | Located between ATB & Entrance 9

• Entrance 8 | Located by Phil & Sebastian | North