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Visitor Information

Plan your visit to CF Fairview Park.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours


09:30 AM-09:30 PM


09:30 AM-09:30 PM


09:30 AM-09:30 PM


09:30 AM-09:30 PM


09:30 AM-09:30 PM


09:30 AM-09:30 PM


10:00 AM-07:00 PM

Shopping Centre Holiday Hours

***Extended Holiday Hours will begin Saturday November 26th

November 26 - December 23 Monday - Saturday: 9:30 AM - 9:30 PM Sunday: 10:00 AM - 7:00 PM

Black Friday (Friday, November 25th) - 8:00 AM -10:00 PM

Christmas Eve: (Saturday, December 24th) - 8:30 AM - 5:00 PM 

Christmas Day (Sunday, December 25th) - CLOSED

Boxing Day (Monday, December 26th)- 8:00 AM - 9:30 PM

December 27 - December 30 - 9:30 AM -9:30 PM

New Year’s Eve (Friday, December 31st) - 10:00 AM-5:00 PM

New Year’s Day (Saturday, January 1st) - CLOSED

Click here to discover all of the unique and fun experiences happening at CF this holiday season 🎄

Location and Phone Number

CF Fairview Park 2960 Kingsway Drive Kitchener, ON N2C 1X1 (519) 894-2450

Shopping Centre Guidelines

  • Cadillac Fairview has a zero-tolerance policy for harrasment and discrimination in any form.

  • Pets are not permitted, with the exception of service animals.

  • Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

  • All guests must be fully dressed and shoes must be worn at all times.

  • No smoking, vaping or any illegal drug use on the premises.

Guest Services

Our knowledgeable Guest Service Representatives are dedicated to serving you with the utmost respect, understanding and care, and provide you with the latest centre information and any assistance, whether you are in the shopping centre or calling from home. Our mission is to make every visit an unforgettable shopping experience. For Guest Services assistance, please call (519) 894-2450 x 0, or visit our kiosk located at Entrance 6 by Winners.


CF Fairview Park is committed to ensuring you have an enjoyable shopping experience. Text us at (226) 646-1530 for directions, shopping centre   information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. 


Individual retailer hours may vary at this time, please contact individual retailers directly for their hours of operation before planning your visit.

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

Food & Drink

Food & Drink is an online directory of food retailers at CF shopping centres that offer takeout, delivery, and special offers which can be accessed online (https://shops.cadillacfairview.com/property/cf-fairview-park/food).

Public WIFI

CF Fairview Park offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI. You can connect with your Facebook, Twitter, or email address. Your session will not be timed and no information will be posted to your social channels.

Family/Disability Assist Washroom

The family and disability assist washroom is located beside the washroom area by entrance #4 near the food court.

Parenting/Nursing Room

CF Fairview Park is pleased to offer a private Women's Nursing room located within the washroom area near the food court. The private room includes a common nursing area with comfortable nursing chairs and separate bathroom with change tables and full washroom facilities.

Wheelchair Rentals

Take advantage of our complimentary wheelchair to help with easy and accessible shopping. Simply register at Guest Services with photo identification.


We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy


Children’s single and double strollers are available for rent at CF Fairview Park through a self-serve vending system. Single strollers can be rented for $5 and doubles are available for $7. Credit cards, bills and change are accepted.

Self-serve vending strollers are located near The Body Shop (closest to Jack Astor’s Entrance 1).

Moving steering wheel to keep little hands occupied - Storage space for personal & shopping items - Colorful vehicle-themed strollers help keep children happy, comfortable and safe.

Mall Walkers

An alternate to the outdoors, CF Fairview Park provides a comfortable walking environment year round. Walkers are welcome between

Lost & Found

If you have lost or found an item during your visit to CF Fairview Park, please contact Guest Services at (519) 894-2450 or visit our kiosk located at Entrance 6 by Winners.

By Car

CF Fairview Park is conveniently located at Hwy 8 & Fairway Rd S on the majority of Grand River Transit bus routes, and easily accessible by car or taxi.

By Grand River Transit

Public transit is located at the LRT station on the west corner of Fairway and Wilson Roads To discover specific route details, visit Schedules.


CF Fairview Park offers 3,500 complimentary parking spaces around the building.

Electric Vehicle Charging Station

Need to power up? Now you can charge your vehicle while you shop. CF Fairview Park is equipped with two FLO Charging Stations compatible with most EV types. Electric vehicle charging stations are located at entrance 4.


Need a taxi? Stop by the Guest Services Kiosk and the staff will be happy to assist you in calling one for you.

Grand River Transit

GRT Hub is located at the Fairway Station on the west corner of Fairway and Wilson Roads To discover specific routes details to CF Fairview Park, visit Schedules.


Bike racks are conveniently located at all 6 of the Mall entrances. Follow the green bike route signs down Greenfield Ave, which is located near Entrance 3 facing Kingsway Dr, to connect with the Iron Horse Trail. Use this Map provided by the city of Kitchener to explore all bike routes.

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