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Visitor Information

Plan your visit to CF Champlain.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours

Monday

10:00 AM-06:00 PM

Tuesday

10:00 AM-06:00 PM

Wednesday

10:00 AM-09:00 PM

Thursday

10:00 AM-09:00 PM

Friday

10:00 AM-09:00 PM

Saturday

10:00 AM-06:00 PM

Sunday

11:00 AM-05:00 PM

Location and Phone Number

CF Champlain 477 Paul Street Dieppe, NB E1A 4X5 (506) 855-6255

Shopping Centre Holiday Hours

Labour Day, September 6 2021 - Closed

Thanksgiving Day, October 11 2021 - Closed

Remembrance Day, November 11 2021 - Closed

Christmas Day, December 25 2021 - Closed

Boxing Day, December 26 2021 - Closed

New Years Day, January 1 2022 - Closed

Shop Safely (Covid Safety)

Given the current COVID-19 environment, we are focused on providing a high level of safety and comfort. We are committed to ensuring our communities’ needs are met while supporting public health and their efforts to contain the spread of COVID-19 and we will continue to update you as the situation evolves. Thank you for your ongoing support.

We know how important it is to ensure our property is clean, safe and comfortable. Here are a few of the many measures in place:

  • Increased cleaning and hand sanitizers throughout the mall.

  • Signage to easily navigate the property.

  • Curbside pickup with participating retailers.

Use of Face Masks and Coverings

While mandatory mask requirements have been lifted by the province as part of New Brunswick entering into the green level of it's COVID-19 recovery plan, some individual retailers may continue to require mask usage in their premises. Masks are available at Guest Services for shoppers upon request.  Want to know if your favourite retailers are open before you arrive? Please visit our Store Listings page where you can search by retailer to view their information.

If you have any questions or would like additional information, please call 506-855-6255 X162202 or text 506-801-2478 and our serviCentre team would be happy to help. We look forward to welcoming you back to CF Champlain!  

You can feel confident that we, at CF Champlain, are doing everything we can to safely bring our community together.

Guest Services

Our serviCentre is located at Entrance #8 near Walmart. Our Customer Service Representatives are there to make your shopping experience at CF Champlain pleasurable by offering you a variety of services. If you have any questions about our services, please contact our serviCentre at (506) 855-6255 ext. 162202

CF SHOP! Text

CF Champlain is committed to ensuring you have an enjoyable shopping experience. Text us at (506) 801-2478 for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation.

Shopping Centre Guidelines

  • Cadillac Fairview has a zero-tolerance policy for harassment and discrimination in any form. 

  • Pets are not permitted, with the exception of service animals.

  • Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

  • All guests must be fully dressed and shoes must be worn at all times.

  • No smoking, vaping or any illegal drug use on the premises

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

CF Eats

CF Eats is an online directory of restaurants and food retailers at a CF shopping centre that offer takeout, delivery, and special offers, which can be accessed via CF Eats, Cadillac Fairview Shopping Centres, and the LiVE by CF App.

Public WIFI

Surf the web safely and freely during your next visit by connecting to our WIFI service CF Public WIFI.

Nursing Room

The Nursing room is located near the security office in the food court area. This room is spacious and comfortable and ideal to take a small break with your baby

Strollers

This service is free but you are required to complete a registration form prior to receiving the equipment. This service is offered on a first come, first served basis.

Wheelchairs & Walkers

This service is free but you are required to complete a registration form prior to receiving the equipment. This service is offered on a first come, first served basis.

Accessibility

We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy

Coat Check

IN LIGHT OF THE CURRENT SITUATION, THIS SERVICE IS NOT PRESENTLY OFFERED

For only $1 leave your coat at our coat check facility.

Parcel Check

IN LIGHT OF THE CURRENT SITUATION, THIS SERVICE IS NOT PRESENTLY OFFERED

For only $1 leave heavy or large parcels at our serviCentre during your shopping.

By Car

Easily accessible from Highway 15, Champlain Street and Paul Street.

Parking

CF Champlain has lots of free parking with over 3500 parking spaces!

Electric Vehicle Charging Station

Need to power up? Now you can charge your vehicle while you shop. CF Champlain is equipped with one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Electric vehicle charging stations are located near entrance #9. 

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LiVE BY CF APP

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