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Visitor Information

Plan your visit to CF Masonville Place.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Heures d'ouverture du centre commercial

Heures d'ouverture du centre commercial


10 h 00 - 21 h 00


10 h 00 - 21 h 00


10 h 00 - 21 h 00


10 h 00 - 21 h 00


10 h 00 - 21 h 00


10 h 00 - 20 h 00


10 h 00 - 17 h 00

Holiday Hours

Civic Holiday (Monday, Aug. 1st) - 10AM - 6PM

Labour Day (Monday, Sept. 5th) - CLOSED

National Day of Truth and Reconciliation (Friday, Sept. 30th) - Regular Mall Hours

Thanksgiving (Monday, Oct. 10th) - CLOSED

Remembrance Day (Friday, Nov. 11th) - Regular Mall Hours

Christmas Day (Sunday, Dec. 25th) - CLOSED

Location and Phone Number

CF Masonville Place 1680 Richmond Street North, Box 23 London, ON N6G 3Y9 (519) 667-4884

Shopping Centre Guidelines

  • Cadillac Fairview has a zero-tolerance policy for harrasment and discrimination in any form.

  • Pets are not permitted, with the exception of service animals.

  • Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

  • All guests must be fully dressed and shoes must be worn at all times.

  • No smoking, vaping or any illegal drug use on the premises.

Guest Services

Guest Services (CF Host Services) is located between Michael Hill Jeweler and Fashion Brow on the lower level near the food court. Contact us at (519) 667-4884 x.125233 with any inquiries. Our goal is to provide our guests with exceptional service to ensure your stay with us is a pleasant one. Our friendly staff have exceptional knowledge of our stores and services - they are available during mall hours to assist you.


CF Masonville Place is committed to ensuring you have an enjoyable shopping experience. Text us at (226) 646-3440 for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. 


Offrez le choix en cadeau. Que ce soit pour dire « merci », « bon anniversaire » ou « allons magasiner », la carte-cadeau CF la carte SHOPPING! est idéale. Échangeable dans des milliers de boutiques, restaurants et lieux de divertissement de premier plan dans les centres commerciaux CF, la carte-cadeau CF la carte SHOPPING! peut avoir une valeur de 5 $ à 500 $. C’est vous qui choisissez le montant que vous offrez, et les fonds n’expirent pas.

Accédez au solde de votre carte-cadeau partout et en tout temps grâce à l’application LiVE par CF!

LiVE par CF

LiVE par CF est l'application idéale pour planifier efficacement votre prochaine visite à un centre CF. Accédez à la carte interactive, obtenez des renseignements sur les magasins et leurs promotions et personnalisez votre liste de souhaits en ajoutant des produits et des offres à votre compte Mon LiVE en un seul clic. Téléchargez-la ici.

Manger / boire

Manger / boire est un répertoire en ligne de tous les restaurants et des détaillants alimentaires des centres CF qui offrent le service de livraison et de commandes à emporter en plus de promotions spéciales. Vous pouvez accéder à Manger / boire via (https://shops.cadillacfairview.com/fr-CA/property/cf-masonville-place/food)

Public WIFI

CF Masonville Place now offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI. You can connect with your Facebook, Twitter, or email address. Your session will not be timed and no information will be posted to your social channels.

Family/Handicap Assist Washrooms

Family/handicap assist washrooms are located on the lower level in the Food court beside Koya Japan, and on the lower level between Laura Secord and Bentley.

Parenting/Nursing Room

The nursing room is located on the upper level in the women's washroom between Banana Republic and Victorias Secret.


Available for loan through Guest Services.


We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy


Smarte Carte Strollers located at lower level between Hallmark and Bentley. Self Service - no waiting in line Singles $6.00 50 ¢ Return reward Vending units accept credit cards and cash

(CF Masonville Place's portion of the proceeds are donated to a local children's charity) Roomy – suitable for pre-schoolers A moving steering wheel to keep little hands occupied Storage space – for your personal & shopping items Cup holders – for parents

Lost & Found

If you have lost or found an item during your visit to CF Masonville Place, please contact a Guest Services Team member and someone will assist you immediately.

By Car

CF Masonville Place is conveniently located near the intersection of Fanshawe Park Road W and Richmond Street in London. CF Masonville Place is easily accessible by car or taxi or by a number of London Transit bus routes.


CF Masonville Place has a LTC Hub conveniently located in our parking lot facing Richmond Street. For specific route details, visit Routes & Schedules.


CF Masonville Place offers over 3,500 complimentary parking spaces in the lot right next to the mall.

Electric Vehicle Charging Station

CF Masonville Place is equipped with one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Electric vehicle charging stations are located in the parking lot near SilverCity.


Conveniently located in the parking lot facing Richmond Street.

[LiVE By CF] - LiVE Directions


Ne ratez jamais une autre offre de vos magasins préférés.

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