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Visitor Information

Plan your visit to CF Fairview Park.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-09:00 PM


10:00 AM-07:00 PM


10:00 AM-06:00 PM

Shopping Centre Holiday Hours

November 22 - December 23 Monday - Friday: 10:00AM-9:00PM Saturday: 10:00AM-7:00PM Sunday: 10:00AM-6:00PM

Black Friday (Friday, November 26th) - 9:00AM-9:00PM

Christmas Eve: (Friday, December 24th) - 10:00AM-5:00PM 

Christmas Day (Saturday, December 25th) - CLOSED

Boxing Day (Sunday, December 26th)- 9:00AM-9:00PM

December 27 - December 30 - 10:00AM-9:00PM

New Year’s Eve (Friday, December 31st) - 10:00AM-5:00PM

New Year’s Day (Saturday, January 1st) - CLOSED

Location and Phone Number

CF Fairview Park 2960 Kingsway Drive Kitchener, ON N2C 1X1 (519) 894-2450

Mandatory Use of Face Masks/Coverings

The Region of Waterloo has created a by law which requires wearing a mask or face covering in indoor public spaces, including shopping malls effective July 13, 2020.

This means that, with some exceptions, all customers or visitors entering CF Fairview Park are required to wear a mask or face covering while inside the shopping centre.

A mask or face covering is an additional measure we can take to reduce the spread of COVID-19 and keep each other safe.  For more information, please visit Face Covering By-law.

Shopping Centre Guidelines

  • Cadillac Fairview has a zero-tolerance policy for harrasment and discrimination in any form.

  • Pets are not permitted, with the exception of service animals.

  • Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

  • All guests must be fully dressed and shoes must be worn at all times.

  • No smoking, vaping or any illegal drug use on the premises.

Guest Services

Our knowledgeable Guest Service Representatives are dedicated to serving you with the utmost respect, understanding and care, and provide you with the latest centre information and any assistance, whether you are in the shopping centre or calling from home. Our mission is to make every visit an unforgettable shopping experience. For Guest Services assistance, please call (519) 894-2450 x 0, or visit our kiosk located at Entrance 6 by Winners.


CF Fairview Park is committed to ensuring you have an enjoyable shopping experience. Text us at (226) 646-1530 for directions, shopping centre   information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. 

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LiVE by CF

LiVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

CF Eats

CF Eats is an online directory of restaurants and food retailers at a CF shopping centre that offer takeout, delivery, and special offers, which can be accessed via CF Eats, Cadillac Fairview Shopping Centres, and the LiVE by CF App.

Public WIFI

CF Fairview Park offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI. You can connect with your Facebook, Twitter, or email address. Your session will not be timed and no information will be posted to your social channels.

Family/Disability Assist Washroom

The family and disability assist washroom is located beside the washroom area by entrance #4 near the food court.

Parenting/Nursing Room

CF Fairview Park is pleased to offer a private Women's Nursing room located within the washroom area near the food court. The private room includes a common nursing area with comfortable nursing chairs and separate bathroom with change tables and full washroom facilities.

Wheelchair Rentals

Take advantage of our complimentary wheelchair to help with easy and accessible shopping. Simply register at Guest Services with photo identification.


We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy

Strollers (Currently Unavailable)

Children’s single and double strollers are available for rent at CF Fairview Park through a self-serve vending system. Single strollers can be rented for $5 and doubles are available for $7. Credit cards, bills and change are accepted.

Self-serve vending strollers are located near The Body Shop (closest to Jack Astor’s Entrance 1).

Moving steering wheel to keep little hands occupied - Storage space for personal & shopping items - Colorful vehicle-themed strollers help keep children happy, comfortable and safe.

Mall Walkers (Currently Unavailable)

An alternate to the outdoors, CF Fairview Park provides a comfortable walking environment year round. Walkers are welcome between

Lost & Found

If you have lost or found an item during your visit to CF Fairview Park, please contact Guest Services at (519) 894-2450 or visit our kiosk located at Entrance 1 near Jack Astor’s.

By Car

CF Fairview Park is conveniently located at Hwy 8 & Fairway Rd S on the majority of Grand River Transit bus routes, and easily accessible by car or taxi.

By Grand River Transit

CF Fairview Park has a GRT Hub conveniently located in our parking lot by The Hudson Bay. To discover specific route details, visit Schedules.


CF Fairview Park offers 3,500 complimentary parking spaces around the building.

Electric Vehicle Charging Station

Need to power up? Now you can charge your vehicle while you shop. CF Fairview Park is equipped with two FLO Charging Stations compatible with most EV types. Electric vehicle charging stations are located at entrance 4.


Need a taxi? Stop by the Guest Services Kiosk and the staff will be happy to assist you in calling one for you.

Grand River Transit

GRT Hub conveniently located in our parking lot by Hudson Bay. To discover specific routes details to CF Fairview Park, visit Schedules.

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