A CF SHOP! card is a versatile prepaid gift card that can be used at hundreds of stores, restaurants, and services across CF shopping malls in Canada. This card offers flexibility and convenience for shopping at some of the country's most popular malls, including CF Toronto Eaton Centre, CF Chinook Centre, CF Pacific Centre, CF Sherway Gardens, and many more. The CF SHOP! card is perfect for gift-giving, allowing recipients to choose from a wide range of retailers, from fashion and beauty to electronics and dining. It's available in various denominations and can be easily purchased online or at any participating CF shopping centre.

You can use your CF SHOP! card at hundreds of stores across CF shopping malls located in major cities across Canada, including Toronto, Alberta, Vancouver, Montreal, and Ottawa. Whether you're shopping for fashion, electronics, home goods, or enjoying dining options, your CF SHOP! card offers flexibility and convenience. Some of the popular malls where you can use the card include CF Toronto Eaton Centre, CF Sherway Gardens, CF Chinook Centre in Calgary, CF Pacific Centre in Vancouver, CF Rideau Centre in Ottawa, and CF Carrefour Laval in Montreal. Enjoy seamless shopping with a wide variety of retailers and experiences, all covered by your CF SHOP! card.

There are several ways you can check balances and transactions:

CFRegister.ca Card balances and transactions made with the CF SHOP! card can be accessed online at cfregister.ca by entering the 16-digit card number and 6-digit Security Code which can be found on the back of your gift card.

CF Guest Services: CF SHOP! card balances can be provided by CF Guest Services staff at any of our shopping centres across Canada.

Customer Support Line: Card balances are also available by phoning the Gift Card Support line at 1-800-755-0257

If, for any reason, you need to return the item you purchased with your CF SHOP! card, you will need to check with the store’s return policy. Their policies may be to credit the funds back to your card, give you in-store credit or give you cash back. Funds credited back to the CF SHOP! card may not be immediately available. For more details or assistance please contact customer service at 1-866-229-2224

This does not apply for promotional cards. Make sure to check the front and back of your card for more details.

The funds on your CF SHOP! card do not expire, but your card does. Where it says ‘Valid thru’; the expiry date is in MM/YY (month/year) format so for example 01/29 means the card expires at the end of January 2029. Contact support at 1-800-755-0257 or visit us at Guest Services at any CF shopping centre if your card is about to expire or has expired and you can have the remaining balance transferred to a new card at no cost.

No, the physical CF SHOP! card must be swiped at the store’s POS terminal to pay. It is not supported by Apple Pay and Google Pay.

No, the CF SHOP! card can only be used to make purchases in-store at participating Cadillac Fairview retail locations.

You can obtain a replacement physical card with remaining funds transferred over to a new card if your physical CF SHOP! card is ever lost or stolen. Visit Guest Services at any CF shopping centre with your original purchase receipt to show proof of ownership of the card. View your card details for a CF SHOP! card gift card(s) registered on CFRegister.ca or a CF SHOP! card gift card(s) linked to your LIVE by CF account in the LIVE by CF app. The fee for replacing lost, stolen or damaged cards is up to CAD$5 per card.